Lace-Trimmed Midi Dress
Containing at least:
Nowadays, recycled polyester is mainly made from PET plastic waste. This is a type of plastic that is widely used in a variety of items, such as plastic bottles. Using recycled materials helps limit the production of virgin polyester fibre. It is certified to the Recycled Claim Standard (RCS), which verifies the recycled content and tracks it from source to final product.
To make a return, please follow the instructions on our Returns page here.
At this stage refunds are only offered in the case of faulty items. Change of mind returns are issued store credit. If you feel your order qualifies for a refund, please email us at EliHayes2286@outlook.com
Refunds back to credit/debit cards can take 1-3 business days to process and appear in your account again depending on your financial institution. If you still haven’t received your refund after 3 business days, please first contact your financial institution and request an up to date status on any pending refunds on your account. If there are no pending refunds for your account, please email our Customer Care team to chase up the refund at EliHayes2286@outlook.com
Please note that foreign transaction fees and currency conversion fees incurred during the initial order payment transaction are charged by the respective credit card company or bank institutions and not PEPPAMAYO hence we cannot refund such fees. You will need to get in contact with your credit card company or bank if you are enquiring about the refund of such fees.
Check out our full Return Policy here.
If you believe your item is faulty, please contact our Customer Care team via EliHayes2286@outlook.com straight away with your order number, the item name and a photo of the fault. We will sort this out as quickly as possible!
Please note that loose or excess threads and irregular prints are not considered faults as these are often natural results of the manufacturing process. Please read the description of each item carefully before purchasing.
Unfortunately on occasion our warehouse may send out an incorrect item. If this has happened to your order, please contact our Customer Care team via EliHayes2286@outlook.com so we can sort this out as quickly as possible. To expedite the process, please include your order number and a photo of the item you received as well as the tag/barcode of the item.